Asia 1st EAP Conference

International Psychology Centre is honour to announce that we are holding the first Employee Assistance Program (EAP) in Asia and Malaysia. We will discuss the history of EAP, the reasons for EAP, the effectiveness of EAP and what’s the best practices for EAP. This event is specifically designed for HR managers and teams, to learn more about implementing EAP to their staff. The ticket is going on sale now : https://www.eventbrite.com/e/asian-first-eap-conference-tickets-64150746610. You can get early bird tickets before September.

For HR teams, you can apply funds from the The Human Resources Development Fund (HRDF) for this conference.


Welcome to PsyCorp®

Centre for Corporate Psychology, Building Successful Team

Work, life and well-being

You will never feel truly satisfied by work until you are satisfied by life.”

Heather SchuckThe Working Mom Manifesto

Hi, this is a new blog from International Psychology Centre. We aim to achieve to provide the most evidence-based, effective and safest ways of helping our clients to achieve optimum emotional, mental, physical and spiritual well being.


Henry was the Human Resource officer in his company. He has troubles keeping track of his employees’ performances, as he himself experienced stress at works. He was strict to employees, implemented many policies, and frequently terminates workers who can’t fulfill their work objectives. As result, he received a lot of complaints from his subordinates, who addressed him as ‘cold’, ‘merciless’ and even ‘monstrous’.

“I have become very anxious lately due to my heavy workload. I felt tired managing all the conflict at work, and all those complaints and misunderstanding from others do not help at all.”

Troubled by this, Henry seeks help from International Psychology Centre, and was advised to practices essential counselling skills, such as feedback and questioning, probing, how to handling people, leadership, communication and so on.

By practicing these methods, Henry was able to manage his emotion, and more importantly, acquiring the skills to solve interpersonal problems.

After acquired the essential counselling skills, Henry became more understanding to his own needs, learned how to cope personal stress, and became more emphatic towards others. He managed to rebuild the rapport with his employees, and increase their productivity. The stressor was still there, but he was able to handle it more efficiently, as well as supported his subordinates to deal with their own personal issues.

Stressor in work

The term ‘stressor’ refers to anything physical or psychological that produces stress in human. The fast pace in business, heavy workload in organization, or the lack of personal freedom; all these factor are stressors that produce a great deal of stress in employees, which interfere with their productivity, motivation and health.

Counselling as a technique

Counselling is a people management strategy that can enhance personal growth. This technique can be applied by human resource personnel, executives, supervisors, manager or any position that is related to human interaction.

Using counselling in workplace can help employees to manage work related problems, including:

  • Mental problems such as anxiety and depression
  • Family and relationship issues
  • Addictions and substance abuse
  • Absenteeism
  • Career transition and job stress
  • Tragedy and trauma in life

The benefits of applying counselling skills

Benefits to employee’s personal-growth:

  • Increase the ability to deal with stress
  • Communicate better with employees
  • Boost self esteem
  • Manage their anxiety and anger better
  • Improve self’s and other’s motivation
  • Learn how to seek and provide social support

Benefits to the organization:

  • Reduce costs related to resignation, burnouts, absenteeism and accident-related disability.
  • Improve employees’ performance and cooperation
  • Increase employees’ productivity.
  • Manage behavioral problems brought by organizational changes.

The performance of an organization depends on the well being of its workforce. Excessive stresses affect not just the employees, but the whole corporate in turn. Counselling is one of the best approaches to help, support and motivate employees, and seek to improve their personal well-being.


One of the fastest tracks to stress and burnout is to work too hard for too long, ignoring your needs. In order to do your best at work, you need to take care of yourself physically, mentally, and emotionally. Make sure to:

  • get enough rest
  • eat a healthy, low fat diet—don’t skip meals to make a deadline
  • get moderate exercise on most days
  • make time for family and friends—don’t neglect your interests

Some conflicts with colleagues can be nipped in the bud by addressing them head-on—in other words, by being more assertive. If someone is doing something that bothers you and affects your ability to do your job, speak up about it. If you don’t feel comfortable talking to the person directly, consider asking your supervisor for support. Assertive communication can help manage stress, boost self-esteem, and earn others’ respect.

Want to learn more about stress management? Give us a call 03 2727 7434/ email us info@psychology.com.my.


Patrick was selected as the head project director in his company. As soon as he began the project, he felt overwhelmed and started procrastination. In the end, his company assigned the project to other person to be in charge, and Patrick was demoted to a lower position for his counter-productivity to the corporate. The reason Patrick failed to complete his assignment was due to his low EQ; he displayed inability to self-analyse, and failed to determine whether he was capable of completing the project. When in a stressful situation, he chose to escape from the problems; and reacted hastily without considering the consequence.

What is EQ

Emotional intelligence (EQ) refers to the ability to perceive, control and evaluate your emotions. There are five categories which are:

  1. Self-awareness – the ability to recognize your true feelings, self-worth and capabilities
  2. Self-regulation – the ability to manage impulses, adapt negative emotions (such as anger or anxiety) and taking responsibility of your actions
  3. Motivation – the drive to improve and readying yourself for opportunities
  4. Empathy – the ability to understand how other people feel
  5. Social skills – the development of interpersonal skills such as communication, influence, leadership, teamwork and conflict management

The Importance of EQ at workplace

EQ is a vital factor for enhanced cooperation and teamwork. Your ability to work together is influenced by your emotions, how you communicate with each other, and your ability to manage interpersonal conflicts. These competencies are at a premium in today’s job market. The higher up your leadership ladder, the more important all aspects of EQ become, often determining who to be passed over and who to be promoted.

The characteristics of low EQ often show up by your tendencies of blaming others, proclaiming statement such as “it was his/her responsibilities.” Low EQ workers often procrastinate and lack maturity composure. Those who are isolated or unable to manage change or conflict, can be toxic to the entire organization.

Improve Emotional Intelligence

Increasing emotional intelligence can be done by anyone throughout life. The reward is evident in lower stress, higher career achievement and greater satisfaction in all relationship. In a study by national insurance company, sales agents who are weak in emotional competencies sell policies with an average premium of RM200000, while agents who score high in a majority of emotional competencies sell policies worth an average of RM420000.


Do you hardly get any sleep no matter how tired you are?

Do you wake up in the middle of the night and lie awake for hours, keep rolling in your bed, anxiously waiting for time to pass?

It is very common we have trouble sleeping at one time or another. Usually it’s due to stress, travel, illness, sadness, or other temporary interruptions to your normal routine. But if sleep problems occur regularly, you may be suffering from Insomnia. Lack of sleep takes a toll on your energy, mood, and ability to function during the day. But you don’t have to resign yourself to sleepless nights. Addressing the underlying causes and making changes to your lifestyle, daily habits, and sleep environment can help to overcome sleep disorder and enjoy good night’s sleep again.

One of the problems could be that when a person works at night, the light exposure suppresses melatonin which is normally secreted at night. People who work night shifts or rotating shifts also often don’t sleep enough, and long-term sleep deprivation is known to be bad for health. Shift work also disrupts the body’s circadian rhythms and causes them to become out of sync with the external environment and/or behavioral cycles.

Through the Employee Assistance Programme, seeing a psychologist can help your employees address sleep problems. Psychologists can help people change their behaviors and manage the thoughts, feelings and emotions that can interfere with a healthy night’s sleep. Our licensed and experienced psychologists have the professional training and skills to treat individuals suffering from depression and anxiety, which have been linked to sleep problems like insomnia.

In working with a psychologist in your company, you can expect to talk about – overall physical and emotional health, and health beliefs and behaviors. A psychologist will help your employee identify any underlying stressors and behaviors that may be interfering with your employees’ sleep.

A psychologist may ask your employees to keep a sleep diary with information about their routines and behaviors. This can help the psychologist identify patterns of behavior that might be interfering with sleep. For instance, if they have a habit of exercising at night or watching television in bed, the psychologist can help them take a look at how their routines impair sleep, and help them find alternatives. The psychologist may also teach them several resilience and relaxation techniques to help you learn to quiet their mind and unwind before bed.

For the most part, sleeping involves a routine, so it makes sense that there are things you can do in your daily and nightly routines to improve your sleep quality. Along with consulting our psychologists, you might want to incorporate some of the following tips.


1. Make Adjustments to Maximize Sleep

  • Wake up and go to bed at the same time every day, even on weekends.
  • Limit your intake of alcohol, caffeine, and tobacco products during the day, especially in the hours before sleep.
  • Finish eating 2 to 3 hours before bedtime, avoiding big meals.
  • Exercise regularly. Finish your exercise a few hours before bedtime.
  • Eliminate napping or limit the duration to 20 to 30 minutes.
  • Avoid fatty and spicy foods at the evening meal. They can cause heartburn which can keep you awake or wake you up too soon.

2. Create the Best Possible Sleep Environment

  • Remove electronics like computers and televisions from your room.
  • Keep the room cool, comfortable, quiet, and dark.
  • Use a comfortable mattress and pillows.
  • Use the bed only for sleep and intimacy.

3. Prepare for Sleep

  • Establish a relaxing bedtime routine: take a bath, read a book, listen to relaxing music before bed or try having a cup of Chamomile tea.
  • Simple breathing exercises can help. Breathe, using your abdomen not your chest, through your nose for three seconds, then breathe out for three seconds. Practice this for about five to ten minutes in the later evening.
  • Don’t watch the clock – it can cause anxiety about sleep.
  • Get out of bed if you can’t fall asleep within 15 to 20 minutes. Only spend time in bed when you are actually sleeping.
  • Clear your mind – if you experience worries that are hard to shut off, spend some time earlier in the evening writing in a journal.
  • Try using a progressive relaxation CD that is specifically used for helping people fall asleep. CDs are available through our Employee Assistance Program (EAP). Our EAP counselor can help you determine the best CD for your situation.

For more information, contact us through:

Tel  +603 – 2727 7434

Email        info@psychology.com.my



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